Everything you need to know about ThermoSnug. Can't find your answer? Contact us — we reply fast.
ThermoSnug is designed with multiple built-in safety protections, including low-voltage heating, smart temperature control, and a one-hour automatic shutoff. It's third-party lab tested for electrical safety, FCC compliance and textile flammability. Always follow the safety instructions in the box.
Press the button to cycle through three settings: Low 100°F / 38°C (green light), Medium 113°F / 45°C (blue light) and High 126°F / 52°C (red light). Maximum surface temperature is 126°F (52°C), and it shuts off automatically after one hour.
ThermoSnug uses graphene heating technology — a hidden, low-voltage element that spreads warmth evenly across the pad, with no hot spots and no unpleasant smells.
A removable, rechargeable 20,000 mAh power bank fits securely inside a concealed pocket and charges via USB-C. Want a spare? Grab an extra power bank here.
We recommend using only the included ThermoSnug power bank. ThermoSnug was safety tested as a complete unit with our 20,000 mAh power bank, so it’s the only setup we can stand behind. Other power banks haven’t been tested with ThermoSnug and may not work properly. Some go to sleep when the draw is low, so ThermoSnug may not turn on with a single press. Need a backup? Grab a spare ThermoSnug power bank here.
So ThermoSnug turns on with a single press — no need to wake up the power bank first — the button stays on standby and draws a very small amount of power while the heat is off. It's far less than when it's heating, but over days or weeks it adds up. If you won't be using your ThermoSnug for a while, unplug the power bank so it doesn't slowly run down, and top it up before your next cozy night.
Depending on the heat level, up to 8 hours of warmth on a single charge — an entire evening and then some. Each heating session runs for one hour, then the auto shutoff takes care of itself; press the button whenever you want another round.
ThermoSnug automatically powers off the heating element after one hour of continuous use. One hour of warmth, then it takes care of itself — so you can relax without watching the clock.
One button cycles through three heat levels — Low, Medium, High. No apps, no complicated controls, no fuss.
Yes — ThermoSnug is cordless and fully portable, perfect for home, the car, the office, or anywhere you want warmth. Note: airlines require lithium power banks in your carry-on, not checked luggage.
Free shipping on orders over $140 CAD. Sign up for our emails and your first order ships free (any amount), plus free shipping on every order over $70 CAD after that. Every order ships with tracking — typically arriving within 5–10 business days across the US and Canada.
We want you to love your ThermoSnug. See our full Refund Policy for details on returns and our 1-year limited warranty.
Remove the power bank first, then spot-clean the plush exterior with a damp cloth and mild soap. Never submerge the heating unit in water.
ThermoSnug